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How To

Deep information on individual products, like Surveys, Ratings Prompt, and more.
  • How to Use Targeting

    Targeting helps you interact intelligently with the right customers, at the right place, and at the right time. This doc...
  • How to Use Events

    Trigger the right Interactions, at the right place and time, with your customers by leveraging Events. Understanding Events Events are...
  • How to Use Ratings Prompts

    Ratings Prompts are an intelligent app ratings flow that only promptsĀ pre-qualified customers to rate your app. By selecting the appropriate...
  • How to Use Notes

    Use a Note to highlight new features, invite customers to take a survey, encourage app version upgrades, share a new...
  • How to Use Surveys

    Find our why your customers feelĀ the way they do through Surveys. This article explains how to use Surveys, what makes...
  • How to Use Message Center

    Turn your app into a communication channel through Message Center, Apptentive’s two-way messaging product. Message Center helps you gather feedback,...
  • Permissions: Admins & Collaborators

    Introduction Apptentive offers two levels of permissions for Apps within the Dashboard: Admins and Collaborators. In addition, each Organization has...
  • Requesting Ratings on iOS

    iOS 11 will introduce big changes for App Publishers wishing to request ratings from their customers. Apps built against iOS...
  • Measuring app user activity

    Active Users and Customer Retention are cards found on your App Health dashboard designed to provide an understanding of your...
  • GDPR & Apptentive

    What is GDPR? The General Data Protection Regulation (GDPR) is effective May 25, 2018, and is one of the most...