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Using Apptentive

  • Ratings Prompt

    Apptentive’s Ratings Prompt enables you to engage with your customers, solicit constructive feedback, and drive great ratings and reviews in...
  • Surveys

    Apptentive Surveys enable you to collect structured feedback, in-app, from your customers. Surveys can be targeted to specific groups of...
  • Targeting

    Targeting helps you intelligently interact with the right customers, in the right place, at the right time. Targeting interactions with...
  • Hidden Messages

    Hidden Messages enable you to add logs, crash reports, images, other file types, and/or extended text messages to a conversation...
  • Group Messages

    Groups and Group Messages enable you to group the People you’re having conversations with, and then to proactively reach out...
  • Upgrade Messages

    Upgrade Messages help you make sure your customers know about all of the latest and greatest changes in your app...
  • Translations

    To enable full translation support on an application for an Enterprise account, please email the Apptentive team directly to request...
  • Finding Your App Store ID

    When you created your account with Apptentive, you were prompted to select your app via search. If you searched for...
  • Customer Authentication

    What is Customer Authentication? Customer Authentication is an optional feature introduced in iOS & Android SDK 4.0 that allows multiple...