Alchemer Mobile Use Cases

Best practices based on real Alchemer Mobile customer experiences.

Articles

How to Use the Love Dialog® & Rating Dialog
This article explains the importance of Alchemer Mobile Ratings Prompts, shows how they work, and offers best practices for how to use them.
Alchemer Mobile Notes Use Cases
This article explains how to use Alchemer Mobile Notes to engage with your customers, and shares our tips for best results.
How to Use Message Center
This article familiarizes you with Alchemer Mobile Message Center, and shares our tips and best practices for success.
Alchemer Mobile NPS+ | NPS + Feedback
Alchemer Mobile's guide to NPS+, our product that helps customers contextualize their NPS scores and understand customer sentiment.
Alchemer Mobile Survey Use Cases
Alchemer Mobile's best practices for using mobile surveys.
COVID-19 Response Recommendations
Messaging suggestions, example survey questions, best practices, and ideas of how you can leverage Alchemer Mobile to talk directly to customers during COVID-19.
Response Targeting Use Cases
This article present some example use cases for Response Targeting, a feature which allows you to target any new interactions to only display to customers that responded a specific way on a past Survey and/or Note.
Random Sampling – Use Cases
Random Sampling allows you to specify and target an interaction to only a sample percentage of eligible customers.
How to Use Alchemer Mobile Surveys
This article explains how to use Surveys, what makes mobile surveys different from web-based surveys, and shares our best practices for Survey success.